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TQM practices in public sector : case of Finnish healthcare organizations
Ajmal, Mian M.; Tuomi, Ville; Helo, Petri T.; Sandhu, … - In: International journal of information systems in the … 8 (2016) 1, pp. 34-45
Persistent link: https://www.econbiz.de/10011434832
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Customer-driven management models for choiceless clientele? : business process reengineering in a California welfare agency
Esbenshade, Jill; Vidal, Matt; Fascilla, Gina; Ono, Mariko - In: Work, employment & society : a journal of the British … 30 (2016) 1, pp. 77-96
Persistent link: https://www.econbiz.de/10011434849
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Organizational culture in the public sector
Nica, Elvira - In: Economics, management and financial markets 8 (2013) 2, pp. 179-184
Persistent link: https://www.econbiz.de/10011543088
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Disentangling the role of contract types and sector disparities for public service motivation
Grund, Christian; Thommes, Kirsten - 2015
The intention of "doing good for society" is regarded to be a crucial motivator for employees in the public sector in order for them to perform well. Recent research in the public sector literature calls for a deeper understanding of how this specific public service motivation (PSM) is shaped....
Persistent link: https://www.econbiz.de/10011346559
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Role of regulatory bodies in the banking and energy sectors
Jakšić, Miomir - In: Journal of central banking theory and practice 5 (2016) 1, pp. 5-23
Persistent link: https://www.econbiz.de/10011477371
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Political and business leaderships in managing public service organisation
Alsaid, Loai; Mutiganda, Jean Claude - In: Corporate ownership & control : international … 15 (2017/2018) 4, pp. 18-28
Persistent link: https://www.econbiz.de/10012051473
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Impact of job satisfaction on public service quality : evidence from Syria
Milana, Elias - In: Serbian journal of management : an international … 13 (2018) 2, pp. 233-250
Persistent link: https://www.econbiz.de/10012137175
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Developing a scale for measuring service quality in the public sector
Asif, Muhammad; Awan, Muhammad; Haque, Shahbaz Ul - In: International journal of services and operations management 24 (2016) 3, pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
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From the West to the East : validating servant leadership in the Chinese public sector
Liu, Bangcheng; Hu, Wei; Cheng, Yen-Chuan - In: Public personnel management 44 (2015) 1, pp. 25-45
Persistent link: https://www.econbiz.de/10010504616
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A critical appraisal of the current use of transaction cost explanations for government make-or-buy choices : towards a contingent theory and forms of tests
Johansson, Tobias - In: Public management review 17 (2015) 5, pp. 661-678
Persistent link: https://www.econbiz.de/10011309028