The reform of government’s institutions must be a priority for the Romanian State. This process cannot be achieved without a proper development of public service. This paper outlines a number of features of the public service related to civil employee satisfaction, features of competitions to...

The paper achieves an integrated, interdisciplinary approach of the citizens' roles related to public service providers. The contemporary public service development awards multiple roles to the citizen, interacting with the activities of design, decision-making, production, delivery or...