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Risk culture and crisis communication
Dressel, Kerstin - In: International journal of risk assessment and management … 18 (2015) 2, pp. 115-124
Persistent link: https://www.econbiz.de/10011487546
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The role of social media in crisis communication and crisis management
Civelek, Mustafa Emre; Çemberci, Murat; Eralp, Necati Erdem - 2016
Persistent link: https://www.econbiz.de/10011451496
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When an issue becomes a crisis : an investigation of pre-crisis communication through annual reports
Hatani, Faith - In: International journal of management practice : IJMP 12 (2019) 3, pp. 283-300
Persistent link: https://www.econbiz.de/10012105704
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Strategic manoeuvres and impression management : communication approaches in the case of a crisis event
O'Connell, Brendan; De Lange, Paul; Stoner, Greg; … - In: Business history 58 (2016) 5/6, pp. 903-924
Persistent link: https://www.econbiz.de/10011603470
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Remedy through paradox? : constructions of internal legitimacy in a publicly discredited organization
Breit, Eric - In: Management communication quarterly : an international … 28 (2014) 4, pp. 585-608
Persistent link: https://www.econbiz.de/10010426102
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Internal crisis communication strategies to protect trust relationships : a study of Italian companies
Mazzei, Alessandra; Ravazzani, Silvia - In: International journal of business communication : IJBC … 52 (2015) 3, pp. 319-337
Persistent link: https://www.econbiz.de/10011295539
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Does the perception of incongruence hurt more? : customers' responses to CSR crises affecting the main reputation dimension of a company
Gistri, Giacomo; Corciolani, Matteo; Pace, Stefano - In: Journal of marketing management : JMM ; journal of the … 35 (2019) 7/8, pp. 605-633
Persistent link: https://www.econbiz.de/10012178416
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Impression management during a crisis event
Stratulat, Mihaela - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 15 (2019) 1, pp. 119-128
Persistent link: https://www.econbiz.de/10012154465
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Countering reactance in crisis communication : incorporating positive emotions via social media
Xu, Jie; Wu, Yiye - In: International journal of business communication : IJBC … 57 (2020) 3, pp. 352-369
Persistent link: https://www.econbiz.de/10012229560
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Well known or well liked? : the effects of corporate reputation on firm value at the onset of a corporate crisis
Wei, Jiuchang; Ouyang, Zhe; Chen, Haipeng - In: Strategic management journal 38 (2017) 10, pp. 2103-2120
Persistent link: https://www.econbiz.de/10011756271