Whether consumers are aware of potentially adverse product effects is key to private and social incentives to disclose information about undesirable product characteristics. In a monopoly model with a mix of aware and unaware consumers, a larger share of unaware consumers makes information...

Social commerce represented at least $14 billion dollars in 2015, steadily increasing from previous years. A survey by Statista showed that 65.4% of US users had used a social media platform to make purchase directly through a post in 2017. As the size of social media worldwide continues to...

One of the most substantive developments in the delivery of marketing activities in recent years has undoubtedly been the emergence and growth of Internet shopping. This relatively new form of communication has revolutionised the buying and selling of products and services, enabling customers to...