Assaf, A. George; Josiassen, Alexander; Gillen, David - In: Journal of Business Research 67 (2014) 6, pp. 1249-1256
Set in the airport industry, this paper measures firm performance using both desirable and bad outputs (i.e. airport delays). We first estimate a model that does not include the bad outputs and then a model that includes bad outputs. The results show important differences in the efficiency and...