"Numerous studies show that people will rise, or fall, to the level where their superiors believe them to be most capable. As a manager, it is up to you to have high expectations for your employees, and to communicate those expectations to them. In Pygmalion in Management, J. Sterling Livingston...

Widely understood responsible management of resources is becoming a common challenge for contemporary organisations. It is based on the inclusion of interests, expectations, needs of various groups of shareholders in conducting its principal activities. In this sense, there functions the concept...