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~subject:"Arbeitskräfte"
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Arbeitskräfte
Führungsstil
8
Leadership style
8
Dienstleistungsqualität
6
Emotion
6
Service quality
6
Customer satisfaction
5
Kundenzufriedenheit
5
Consumer behaviour
4
Konsumentenverhalten
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Leadership
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Personalführung
4
Dienstleistungsmanagement
3
Führungskräfte
3
Managers
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Service management
3
Arbeitsgruppe
2
Betriebsklima
2
Beziehungsmanagement
2
Beziehungsmarketing
2
Credibility
2
Customer service
2
Customer services
2
Dienstleistungssektor
2
Emotional labour
2
Gender
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Geschlecht
2
Glaubwürdigkeit
2
Kundenmanagement
2
Kundenservice
2
Relationship marketing
2
Service industry
2
Stress
2
Team
2
Verbraucherzufriedenheit
2
Work climate
2
Work stress
2
Arbeitsbedingungen
1
Arbeitsverhalten
1
Arbeitszufriedenheit
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Medler-Liraz, Hana
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Yagil, Dana
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Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
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ECONIS (ZBW)
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Service employees' trait authenticity and customer satisfaction
Yagil, Dana
;
Medler-Liraz, Hana
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 169-185)
.
2013
Persistent link: https://www.econbiz.de/10010222125
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