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Can employee workplace mindfulness counteract the indirect effects of customer incivility on proactive service performance through work engagement? : a moderated mediation model
Jang, Jichul; Jo, WooMi; Kim, Jinok Susanna - In: Journal of hospitality marketing & management 29 (2020) 7, pp. 812-829
Persistent link: https://www.econbiz.de/10012312153