This wide-ranging volume brings together the commissioned papers that are the basis of James O' Toole and Edward E. Lawler' s "The New American Workplace," their follow-up to the groundbreaking 1973 "Work in America" report. Here leading scholars in the fields of business, management, and human...

Hard work hasn't been paying off: creating real opportunity for millions of workers -- The whir of machines: manufacturing, construction, and printing jobs, 1980s to today (Tisha; Joseph; Randy; Kevin) -- The big shift from manufacturing to service jobs: clerical work, 1980s to today (Roselyn;...