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When I put on my service mask : determinants and outcomes of emotional labor among hotel service providers according to affective event theory
Lam, Wing; Chen, Ziguang - In: International journal of hospitality management 31 (2012) 1, pp. 3-11
Persistent link: https://www.econbiz.de/10009406157
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Why mutual trust leads to highest performance : the mediating role of psychological contract fulfillment
Cheung, Fung Yi Millissa; Wong, Chi‐Sum; Yuan, Gong Yuan - In: Asia Pacific : journal of human resources 55 (2017) 4, pp. 430-453
Persistent link: https://www.econbiz.de/10011814415
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Proactive personality, social capital, helping, and turnover intentions
Yang, Jixia; Gong, Yaping; Huo, Yuanyuan - In: Journal of managerial psychology 26 (2011) 8, pp. 739-760
Persistent link: https://www.econbiz.de/10009407329
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The effect of leadership on work-related flow : a moderated mediation model
Lan, Junbang; Wong, Chi-Sum; Jiang, Chunyan; Mao, Yina - In: Leadership & organization development journal 38 (2017) 2, pp. 210-228
Persistent link: https://www.econbiz.de/10011704397
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Why and when organizational culture fosters affective commitment among knowledge workers : the mediating role of perceived psychological contract fulfilment and moderating role of...
Lee, Jean; Chiang, Flora F. T.; Esch, Emmy van; Cai, Zhenyao - In: The international journal of human resource management 29 (2018) 6, pp. 1178-1207
Persistent link: https://www.econbiz.de/10011899752