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Applicants' and employees' reactions to corporate social responsibility : the moderating effects of first-party justice perceptions and moral identity

Rupp, Deborah E.; Shao, Ruodan; Thornton, Meghan A.; … - In: Personnel psychology : a journal of applied research 66 (2013) 4, pp. 895-933

Persistent link: https://www.econbiz.de/10010228374

Effects of perceived responsibility, injury severity, and injury target on discipline severity

Shao, Ruodan; Perlow, Richard - In: Human performance 23 (2010) 1, pp. 41-57

Persistent link: https://www.econbiz.de/10003953155

A self-verification perspective on customer mistreatment and customer-directed organizational citizenship behaviors

Amarnani, Rajiv K.; Restubog, Simon Lloyd D.; Shao, Ruodan - In: Journal of organizational behavior : OB ; the … 43 (2022) 5, pp. 912-931

Persistent link: https://www.econbiz.de/10013279623

Daily customer mistreatment and employee sabotage against customers : examining emotion and resource perspectives

Wang, Mo; Liao, Hui; Zhan, Yujie; Shi, Junqi - In: Academy of Management journal : AMJ 54 (2011) 2, pp. 312-334

Persistent link: https://www.econbiz.de/10009156515

Cracking but not breaking : joint effects of faultline strength and diversity climate on loyal behavior

Chung, Yunhyung; Liao, Hui; Jackson, Susan E.; … - In: Academy of Management journal : AMJ 58 (2015) 5, pp. 1495-1515

Persistent link: https://www.econbiz.de/10011399666

Directive versus empowering leadership : a field experiment comparing impacts on task proficiency and proactivity

Martin, Scott L.; Liao, Hui; Campbell, Elizabeth M. - In: Academy of Management journal : AMJ 56 (2013) 5, pp. 1372-1395

Persistent link: https://www.econbiz.de/10010209808

Will creative employees always make trouble? : investigating the roles of moral identity and moral disengagement

Zheng, Xiaoming; Qin, Xin; Liu, Xin; Liao, Hui - In: Journal of business ethics : JOBE 157 (2019) 3, pp. 653-672

Persistent link: https://www.econbiz.de/10012031073

Social exchange theory and organizational justice : job performance, citizenship behaviors, multiple foci, and a historical integration of two literatures

Cropanzano, Russell; Rupp, Deborah E. - In: Justice, morality, and social responsibility, (pp. 63-99). 2008

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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

Grandey, Alicia A. (contributor); … - 2013

"This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly...

Persistent link: https://www.econbiz.de/10009659079

Emotional labor threatens decent work : a proposal to eradicate emotional display rules

Grandey, Alicia; Rupp, Deborah E.; Brice, William N. - In: Journal of organizational behavior : OB ; the internat. … 36 (2015) 6, pp. 770-785

Persistent link: https://www.econbiz.de/10011448367