Emotional labor threatens decent work : a proposal to eradicate emotional display rules
Year of publication: |
August 2015
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Authors: | Grandey, Alicia ; Rupp, Deborah E. ; Brice, William N. |
Published in: |
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior. - Chichester, Sussex : Wiley, ISSN 0894-3796, ZDB-ID 640137-5. - Vol. 36.2015, 6, p. 770-785
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Subject: | emotion regulation | emotional dissonance | organizational justice | person-centric | decent work | Emotion | Arbeitsbedingungen | Working conditions | Verhalten in Organisationen | Organizational behaviour | Arbeitspsychologie | Organizational psychology | Arbeitsverhalten | Work behaviour |
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