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Relationship between servant leadership in organizational culture, organizational commitment, organizational citizenship behaviour and customer satisfaction
Setyaningrum, Retno Purwani - In: European research studies 20 (2017) 3A, pp. 554-569
Persistent link: https://www.econbiz.de/10012219071
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Contingent reward transactional leadership, work attitudes, and organizational citizenship behavior : the role procedural justice climate perceptions and strength
Walumbwa, Fred O.; Wu, Cindy; Orwa, Bani - In: The leadership quarterly : LQ ; an international … 19 (2008) 3, pp. 251-265
Persistent link: https://www.econbiz.de/10003754331
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The real legacy of leadership : aligning rhetoric with reality
Vicere, Albert A. - In: The AMA handbook of leadership, (pp. 133-143). 2010
Persistent link: https://www.econbiz.de/10003938809
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Are transformational leaders fair? : a multi-level study of transformational leadership, justice perceptions, and organizational citizenship behaviors
Cho, Jeewon; Dansereau, Fred - In: The leadership quarterly : LQ ; an international … 21 (2010) 3, pp. 409-421
Persistent link: https://www.econbiz.de/10003989214
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Displaying employees' organisational citizenship behaviour at the workplace : the impact of superior's emotional intelligence and moderating impact of leader ; member exchange
Yunus, Noorlaila Hj.; Ishak, Noormala Amir; Mustapha, … - In: Vision : the journal of business perspective 14 (2010) 1/2, pp. 13-23
Persistent link: https://www.econbiz.de/10008647359
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Kulturbedingte Serviceorientierung : Erkenntnisse der aktuellen Unternehmenskulturforschung mit Implikationen für die Praxis
Sackmann, Sonja A.; Friesl, Martin - In: Serviceorientierung im Unternehmen : Forum …, (pp. 419-439). 2010
Persistent link: https://www.econbiz.de/10003943290
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Organisational identification and leader member exchange influences on customer orientation and organisational citizenship behaviours
Farrell, Mark Anthony; Oczkowski, Edward A. - In: Journal of strategic marketing 20 (2012) 4, pp. 365-377
Persistent link: https://www.econbiz.de/10009577752
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Transformational leadership climate : performance linkages, mechanisms, and boundary conditions at the organizational level
Menges, Jochen; Walter, Frank; Vogel, Bernd; Bruch, Heike - In: The leadership quarterly : LQ ; an international … 22 (2011) 5, pp. 893-909
Persistent link: https://www.econbiz.de/10009378625
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Outcomes of ethical leadership among salespeople
DeConinck, James B. - In: Journal of business research : JBR 68 (2015) 5, pp. 1086-1093
Persistent link: https://www.econbiz.de/10010517095