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~subject:"Arbeitszufriedenheit"
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Arbeitszufriedenheit
Consumer behaviour
26
Konsumentenverhalten
26
Beziehungsmarketing
22
Relationship marketing
22
Customer satisfaction
21
Kundenzufriedenheit
21
Emotion
16
Hotel industry
15
Hotellerie
15
Brand management
13
Dienstleistungsqualität
13
Gastronomie
13
Markenführung
13
Restaurant industry
13
Service quality
13
Job satisfaction
10
USA
9
United States
9
Tourism employees
8
Tourism industry
8
Tourismusberufe
8
Tourismuswirtschaft
8
Gastgewerbe
7
Hospitality industry
7
Structural equation model
7
Strukturgleichungsmodell
7
Tourism marketing
7
Tourismusmarketing
7
Brand
6
Markenartikel
6
Arbeitsverhalten
5
Brand image
5
Employee retention
5
Innovation
5
Markenimage
5
Meta-Analyse
5
Meta-analysis
5
Mitarbeiterbindung
5
Social Web
5
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Article
9
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English
9
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Lee, JungHoon
5
Ok, Chihyung
5
Back, Ki-Joon
2
Back, Ki-joon
2
Ahn, Jiseon
1
Chan, Eric S. W.
1
Choe, Yeongbae
1
Guchait, Priyanko
1
Hwang, Jinsoo
1
Kim, YuKyoung
1
Lee, Choong-Ki
1
Lee, Jin-soo
1
Lee, Seung-hoon
1
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International journal of hospitality management
4
The service industries journal
2
International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
9
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1
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
2
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
3
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
4
An emotional labor perspective on the relationship between customer orientation and job satisfaction
Lee, JungHoon
;
Ok, Chihyung
;
Hwang, Jinsoo
- In:
International journal of hospitality management
54
(
2016
),
pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
Saved in:
5
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
6
Antecedents and consequences of flight attendants' job satisfaction
Kim, YuKyoung
;
Back, Ki-joon
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2565-2584
Persistent link: https://www.econbiz.de/10009693491
Saved in:
7
Three country study : impact of support on employee attitudes
Guchait, Priyanko
;
Back, Ki-Joon
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 299-318
Persistent link: https://www.econbiz.de/10011564142
Saved in:
8
Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo
;
Back, Ki-joon
;
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
Saved in:
9
Customers' needs satisfaction : a scale validation with refinement in the integrated resort setting
Ahn, Jiseon
;
Back, Ki-Joon
;
Choe, Yeongbae
- In:
International journal of hospitality management
82
(
2019
),
pp. 39-47
Persistent link: https://www.econbiz.de/10012121391
Saved in:
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