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~subject:"Arbeitszufriedenheit"
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The effects of local residents' emotional labor on tourists' satisfaction : the mediating role of tourism experience
Shi, Yunxia
;
Bao, Xinxin
;
Hu, Ruonan
;
Ma, Chunhao
- In:
Inventi impact: service sector
(
2020
)
2
,
pp. 110-121
Persistent link: https://www.econbiz.de/10012319796
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Linking organizational identification with employee outcomes : a moderated mediation model
Ma, Chenlu
;
Yang, Bin
;
Shen, Yimo
- In:
Journal of personnel psychology
21
(
2022
)
4
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pp. 175-184
Persistent link: https://www.econbiz.de/10013435186
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