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All people are created equal? : racial discrimination and its impact on hospitality career satisfaction
Shum, Cass; Gatling, Anthony; Garlington, Jaimi - In: International journal of hospitality management 89 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012293821
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"I was so scared I quit" : uncanny valley effects of robots' human-likeness on employee fear and industry turnover intentions
Shum, Cass; Kim, Hyun Jeong; Calhoun, Jennifer R.; … - In: International journal of hospitality management 120 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015071116