Weinert, Christoph; Maier, Christian; Laumer, Sven; … - In: Journal of Business Economics 90 (2020) 8, pp. 1199-1249
consequences of techno-stressors, such as reduced end-user performance, techno-exhaustion, and physiological arousal, caused by … physiological arousal. In particular, instrumental support directly influenced end-user performance, techno-exhaustion, and … physiological arousal, whereas emotional support only influenced techno-exhaustion. Further, this study provides the first …