Artificial intelligence (AI) in the sales context -- Advantages and benefits of using AI software in sales -- Opportunities and limitations of AI in sales -- How AI supports the sales process -- AI tools and their uses -- How AI is changing the work in sales -- Where the journey is heading.

Understanding Digital Transformation: Trends, developments, drivers, influence, impact -- Sales technology and tools: Technology trap, digital sales tools -- Strategy: sales models, sales organization -- Conception: positioning, value proposition, digital customer profile, customer acquisition...