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Asia
Innovation
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Quality management
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Thailand
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Qualitätsmanagement
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Customer satisfaction
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Claim motor insurance
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Dienstleistungsqualität
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incremental innovation
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Dahlgaard, Jens Jörn
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Thawesaengskulthai, Natcha
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Wongrukmit, Patcharin
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Hospital service quality measurement models : patients from Asia, Europe, Australia and America
Thawesaengskulthai, Natcha
;
Wongrukmit, Patcharin
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1029-1041
Persistent link: https://www.econbiz.de/10011440789
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