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~subject:"Australien"
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Australien
Service quality
31
Dienstleistungsqualität
30
Emotion
28
Consumer behaviour
26
Konsumentenverhalten
25
Relationship marketing
25
Beziehungsmarketing
24
Australia
20
Customer satisfaction
16
Kundenzufriedenheit
16
Dienstleistungssektor
14
Service industry
12
Health care
10
Beschwerdemanagement
9
Complaint management
9
Diversity Management
9
Diversity management
9
Gesundheitsversorgung
9
Betriebliche Wertschöpfung
8
Dienstleistung
8
Marketing not elsewhere classified
8
Value creation
8
China
7
Customer service
7
Customer value
7
Kundenservice
7
Kundenwert
7
Organizational behaviour
7
Services
7
Verhalten in Organisationen
7
Arbeitspsychologie
6
Customer experience
6
Gesundheitswesen
6
Health care system
6
Rebekah Russell-Bennett
6
Satisfaction
6
Arbeitsgruppe
5
Customer integration
5
Entrepreneurship
5
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Undetermined
3
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Article
17
Book / Working Paper
1
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Article in journal
13
Aufsatz in Zeitschrift
13
Aufsatz im Buch
3
Book section
3
Language
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English
18
Author
All
Härtel, Charmine E. J.
13
McColl-Kennedy, Janet R.
4
Samaratunge, Ramanie
4
Lu, Ying
3
Fujimoto, Yuka
2
Soutar, Geoffrey N.
2
Alam, Quamrul
1
Azmat, Fara
1
Bennett, Rebekah
1
Brodie, Roderick J.
1
Butarbutar, Ivan
1
Butcher, Ken
1
Dann, Susan
1
Edwards, David
1
Gallegos, Danielle
1
Hamilton, Robyn
1
Hirst, Giles
1
Härtel, Günter F.
1
Kirk-Brown, Andrea
1
Le, Huong
1
Lloyd, Shannon
1
Lu, Candy Ying
1
Mahmud, Sharmin
1
Pekerti, Andre
1
Previte, Josephine
1
Rentschler, Ruth
1
Russel-Bennett, Rebekah
1
Russell-Bennett, Rebekah
1
Salunke, Sandeep
1
Sendjaya, Sen
1
Smith, Geoff
1
Sparks, Beverley
1
Sultana, Nasreen
1
Sweeney, Jillian C.
1
Weerawardena, Jay
1
Wijewardena, Nilupama
1
Wilson-Evered, Elisabeth
1
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Asia Pacific : journal of human resources
2
Australian journal of management
2
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
British journal of management : BJM
1
Contemporary issues in social marketing
1
Ethics training in action : an examination of issues, techniques, and development
1
Handbook of research on promoting women's careers
1
Human resource management journal
1
International handbook of women and small business entrepreneurship
1
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of management & organization : JMO
1
Journal of managerial psychology
1
Journal of service management
1
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ECONIS (ZBW)
18
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1
A services approach to social marketing programs
Russell-Bennett, Rebekah
;
Previte, Josephine
;
Gallegos, …
- In:
Contemporary issues in social marketing
,
(pp. 111-140)
.
2013
Persistent link: https://www.econbiz.de/10011431916
Saved in:
2
Skilled migration, expectation and reality : Chinese professionals and the global labour market
Lu, Ying
;
Samaratunge, Ramanie
;
Härtel, Charmine E. J.
-
2015
Persistent link: https://www.econbiz.de/10010457806
Saved in:
3
Predictors of acculturation attitudes among professional Chinese immigrants in the Australian workplace
Lu, Ying
;
Samaratunge, Ramanie
;
Härtel, Charmine E. J.
- In:
Journal of management & organization : JMO
22
(
2016
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10011896921
Saved in:
4
Mismatches in skills and attributes of immigrants and problems with workplace integration : a study of IT and engineering professionals in Australia
Mahmud, Sharmin
;
Alam, Quamrul
;
Härtel, Charmine E. J.
- In:
Human resource management journal
24
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010394370
Saved in:
5
Lessons learned from community organizations : inclusion of people with disabilities and others
Fujimoto, Yuka
;
Rentschler, Ruth
;
Le, Huong
;
Edwards, David
- In:
British journal of management : BJM
25
(
2014
)
3
,
pp. 518-537
Persistent link: https://www.econbiz.de/10010394407
Saved in:
6
Developing ethical leaders : a servant leadership approach
Härtel, Charmine E. J.
;
Butarbutar, Ivan
;
Sendjaya, Sen
; …
- In:
Ethics training in action : an examination of issues, …
,
(pp. 271-291)
.
2014
Persistent link: https://www.econbiz.de/10010235405
Saved in:
7
Heart versus mind : the functions of emotional and cognitive loyalty
Härtel, Charmine E. J.
;
Russel-Bennett, Rebekah
- In:
Australasian marketing journal
18
(
2010
)
1
,
pp. 1-7
Persistent link: https://www.econbiz.de/10003940451
Saved in:
8
Intercultural competencies for culturally diverse work teams
Lloyd, Shannon
;
Härtel, Charmine E. J.
- In:
Journal of managerial psychology
25
(
2010
)
8
,
pp. 845-875
Persistent link: https://www.econbiz.de/10008826828
Saved in:
9
The effect of race and migration on the managerial advancement of women
Härtel, Charmine E. J.
;
Sultana, Nasreen
;
Härtel, …
- In:
Handbook of research on promoting women's careers
,
(pp. 420-432)
.
2013
Persistent link: https://www.econbiz.de/10010211938
Saved in:
10
Measuring attitudes to HRIS implementation : a field study to inform implementation methodology
Wilson-Evered, Elisabeth
;
Härtel, Charmine E. J.
- In:
Asia Pacific : journal of human resources
47
(
2009
)
3
,
pp. 374-384
Persistent link: https://www.econbiz.de/10003909472
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