Bošković, Aleksandra; Krstić, Ana - In: Business systems research : a system view accross … 11 (2020) 1, pp. 4-15
Background: Starting from the limitations of different single-method approaches to measuring the organizational efficiency, the paper is focused on covering both the financial and non-financial factors of this concept by combining two methods, namely the Balanced Scorecard (BSC) and Data...