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Influence of the ethical servant leader and ethical climate on customer value enhancing sales performance
Schwepker, Charles H. <Jr.>; Schultz, Roberta J. - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 93-107
Persistent link: https://www.econbiz.de/10010527074
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Psychological ethical climate, leader-member exchange and commitment to superior customer value : influencing salespeople’s unethical intent and sales performance
Schwepker, Charles H. <Jr.> - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 72-87
Persistent link: https://www.econbiz.de/10011690139
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Reducing service sabotage : the influence of supervisor social undermining, job stress, turnover intention and ethical conflict
Schwepker, Charles H. <Jr.>; Dimitriou, Christina K. - In: Journal of marketing theory and practice : JMTP 31 (2023) 4, pp. 450-469
Persistent link: https://www.econbiz.de/10014426271