Lee, Grace; Diefendorff, James M.; Kim, Tae-Yeol; Bian, Lin - 2015
Based on the work of Van Dyne, Ang, and Botero (2003), the concept of voice, generally defined as speaking up, was expanded to include three types of voice behaviors: prosocial, acquiescent, and defensive. Prosocial voice is a fundamentally positive form of voice, whereas acquiescent and...