This paper investigates the impact of newspaper publications about debit card skimming fraud on debit card usage in the Netherlands using daily information from January 1st 2005 to December 31st 2008. Time-series analyses are employed to assess the daily fluctuations in aggregate debit card...

This paper models payment evasion as a source of profit by letting the firm choose the purchase price and the fine imposed on detected payment evaders. For a given price and fine, the consumers purchase, evade payment, or choose the outside option. We show that payment evasion leads to a form of...

Kundenbetrug und Behavioral Pricing -- Entwicklung des theoretischen Untersuchungsmodells -- Kausalität in experimentellen und quasi-experimentellen Studien -- Umsetzbare Handlungsempfehlungen für das Kundenmanagement, insbesondere in der Versicherungswirtschaft.