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~subject:"Beziehungsmarketing"
~subject:"Software industry"
~type_genre:"Aufsatz in Zeitschrift"
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Beziehungsmarketing
Software industry
Outsourcing
3,613
Offshoring
1,874
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2
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Information systems research : ISR
5
Journal of global information management : an official publication of the Information Resources Management Association
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of strategic marketing
3
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
3
Brookings trade forum
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HMD : Praxis der Wirtschaftsinformatik
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International journal of logistics systems and management
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Journal of service research
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Journal of the Academy of Marketing Science
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Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
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Production and operations management : an international journal of the Production and Operations Management Society
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Strategic management journal
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Strategic outsourcing : an International journal
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Zeitschrift für Wirtschaftsgeographie
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ASEAN economic bulletin
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Global business and organizational excellence : a review of research & best practices
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Global strategy journal : GSJ
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IEEE transactions on engineering management : EM
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of business and economics research : IJBER
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International journal of business and emerging markets : IJBEM
1
International journal of electronic customer relationship management : IJECRM
1
International journal of hospitality management
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International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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ECONIS (ZBW)
101
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1
Managing customer uncertainty in making service
offshoring
decisions
Lu, Lu
;
Gregory, Gary D.
;
Ngo, Liem Viet
;
Bagozzi, …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 500-519
Persistent link: https://www.econbiz.de/10012662582
Saved in:
2
The firm as a coordination system : evidence from software services
offshoring
Srikanth, Kannan
;
Puranam, Phanish
- In:
Organization science : a journal of the Institute for …
25
(
2014
)
4
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010400694
Saved in:
3
The impact of offshored and outsourced call service centers on customer appraisals
Bharadwaj, Neeraj
;
Roggeveen, Anne L.
- In:
Marketing letters : a journal of research in marketing
19
(
2008
)
1
,
pp. 13-23
Persistent link: https://www.econbiz.de/10003666094
Saved in:
4
Solutions for customer complaints about
offshoring
and
outsourcing
services
Honeycutt, Earl D.
;
Magnini, Vincent P.
;
Thelen, Shawn T.
- In:
Business horizons
55
(
2012
)
1
,
pp. 33-42
Persistent link: https://www.econbiz.de/10009500644
Saved in:
5
Offshore
outsourcing
of customer relationship management : conceptual model and propositions
Kalaignanam, Kartik
;
Varadarajan, Rajan
- In:
Journal of the Academy of Marketing Science
40
(
2012
)
2
,
pp. 347-363
Persistent link: https://www.econbiz.de/10009524872
Saved in:
6
Knowledge transfer in offshore
outsourcing
: a case study of Japanese and Vietnamese software companies
Huong, Nguyen Thu
;
Katsuhiro, Umemoto
;
Chi, Dam Hieu
- In:
Journal of global information management : an official …
19
(
2011
)
2
,
pp. 27-44
Persistent link: https://www.econbiz.de/10009247163
Saved in:
7
A practical management system for the effective use of offshore software project opportunities
Osadchyy, Alex
;
Webber, Jon
- In:
Review of business & finance studies : RBFS
7
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011396539
Saved in:
8
Business knowledge requirements and onsite offshore work division in Indian software
outsourcing
projects
Mishra, Debasisha
;
Mahanty, Biswajit
- In:
Strategic outsourcing : an International journal
8
(
2015
)
1
,
pp. 76-101
Persistent link: https://www.econbiz.de/10011375933
Saved in:
9
Offshore
outsourcing
: a dynamic, operation mode perspective
Benito, Gabriel R. G.
;
Dovgan, Olesya
;
Petersen, Bent
; …
- In:
Industrial marketing management : the international …
42
(
2013
)
2
,
pp. 211-222
Persistent link: https://www.econbiz.de/10009734945
Saved in:
10
Managing global software engineering : a comparative analysis of offshore
outsourcing
and the internal
offshoring
of software development
Prikladnicki, Rafael
;
Audy, Jorge Luis Nicolas
- In:
Information systems management
29
(
2012
)
3
,
pp. 216-232
Persistent link: https://www.econbiz.de/10009687976
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