The article clarifies the concept of value for customer, demonstrates challenges related to the concept itself and its measurement and sheds new light on the consequences of conceptual and metric choices. The analysis focuses on three points: first, it shows, how the definition and delineation...

We examine the relationship between the prices paid by households and their shopping patterns measured in terms of shopping frequency and the range of stores visited. We use the TNS data which allows us to control for household heterogeneity. The main contribution of the paper is that we find...

Purpose - the purpose of the article is to present the customers (the auction site's users) perception of the opportunities provided by e-commerce, especially increasing its meaning during the pandemic conditions and to conclude the ways of e-commerce development in the future. Research...

Die steigenden Ausgaben im Gesundheitswesen führten in den letzten Jahren zu einer Vielzahl von Kostensenkungsmaßnahmen. Anhand von standardisierten Befragungen untersucht Verena Reichl die Folgen für Ärzte, Patienten und die pharmazeutische und medizintechnische Industrie. Die statistischen...