//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Beziehungsmarketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Exploring the Role of INDCOL a...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Consumer behaviour
51
Konsumentenverhalten
50
Service quality
30
Customer satisfaction
28
Dienstleistungsqualität
25
Kundenzufriedenheit
22
Lieferantenmanagement
16
Supplier relationship management
16
China
13
Relationship marketing
13
B-to-B-Marketing
9
Brand management
9
Business-to-business marketing
9
Cross-cultural management
9
Firm performance
9
India
9
Indien
9
Innovation
9
Interkulturelles Management
9
Markenführung
9
Unternehmenserfolg
9
Brand image
8
Customer service
8
Intercultural service encounters
8
Kundenservice
8
USA
8
United States
8
Cultural identity
7
Emerging economies
7
Hong Kong
7
Hongkong
7
Kulturelle Identität
7
Markenimage
7
Schwellenländer
7
Innovation management
6
Innovationsmanagement
6
Auslandsverlagerung
5
Confidence
5
Cross-cultural competence
5
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
13
Type of publication (narrower categories)
All
Article in journal
12
Aufsatz in Zeitschrift
12
Aufsatz im Buch
1
Book section
1
Language
All
English
13
Author
All
Sharma, Piyush
11
Kingshott, Russel P. J.
4
Chung, Henry F. L.
2
Luk, Sherriff T. K.
2
Sima, Herbert
2
Ueno, Akiko
2
Yip, Leslie S. C.
2
Chan, Kimmy Wa
1
Chen, Jianxun
1
Chen, Ke
1
Chieng, Fayrene
1
Chu, Candace
1
Gong, Taeshik
1
Jain, Kokil
1
Kingshott, Russel
1
Kingshott, Russel PJ
1
Lee, Liane W. Y.
1
Li, Esther Ling-Yee
1
Liu, Ben Shaw-ching
1
Putranta, Martinus Parnawa
1
Roy, Rajat
1
Tang, Yiming
1
Wong, David
1
Zhan, Wu
1
more ...
less ...
Published in...
All
Journal of business research : JBR
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Branding and sustainable competitive advantage : building virtual presence
1
Journal of global marketing
1
Journal of retailing and consumer services
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
The journal of services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
13
Showing
1
-
10
of
13
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The moderator effect of monetary sales promotion on the relationship between brand trust and purchase behaviour
Luk, Sherriff T. K.
;
Yip, Leslie S. C.
- In:
The journal of brand management : an international journal
15
(
2007/08
)
6
,
pp. 452-464
Persistent link: https://www.econbiz.de/10003745629
Saved in:
2
Customer participation behavior in high- versus low-contact services : the multiple roles of customer trust
Li, Esther Ling-Yee
;
Liu, Ben Shaw-ching
;
Luk, Sherriff …
- In:
Journal of global marketing
30
(
2017
)
5
,
pp. 322-341
Persistent link: https://www.econbiz.de/10011779490
Saved in:
3
Offshore outsourcing of customer services : boon or bane?
Sharma, Piyush
- In:
The journal of services marketing
26
(
2012
)
5
,
pp. 352-364
Persistent link: https://www.econbiz.de/10009629142
Saved in:
4
Are strong brands a source of competitive advantage in the virtual world?
Sharma, Piyush
- In:
Branding and sustainable competitive advantage : …
,
(pp. 4-23)
.
2012
Persistent link: https://www.econbiz.de/10009707222
Saved in:
5
Religiosity and psychological contracts in Asian B2B service relationships
Kingshott, Russel P. J.
;
Chung, Henry F. L.
;
Putranta, …
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 138-148
Persistent link: https://www.econbiz.de/10013206367
Saved in:
6
Customer engagement and relationships in multi-actor service ecosystems
Sharma, Piyush
;
Jain, Kokil
;
Kingshott, Russel P. J.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 487-494
Persistent link: https://www.econbiz.de/10012417370
Saved in:
7
When in Rome! : complaint contagion effect in multi-actor service ecosystems
Chen, Ke
;
Chen, Jianxun
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of business research : JBR
121
(
2020
),
pp. 628-641
Persistent link: https://www.econbiz.de/10012417383
Saved in:
8
The impact of psychological contract breaches within east-west buyer-supplier relationships
Kingshott, Russel P. J.
;
Sharma, Piyush
;
Sima, Herbert
; …
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 220-231
Persistent link: https://www.econbiz.de/10012290048
Saved in:
9
Managing customer relationships in the emerging markets : guanxi as a driver of Chinese customer loyalty
Lee, Liane W. Y.
;
Tang, Yiming
;
Yip, Leslie S. C.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 356-365
Persistent link: https://www.econbiz.de/10011855359
Saved in:
10
The impact of relational versus technological resources on e-loyalty : a comparative study between local, national and foreign branded banks
Kingshott, Russel P. J.
;
Sharma, Piyush
;
Chung, Henry F. L.
- In:
Industrial marketing management : the international …
72
(
2018
),
pp. 48-58
Persistent link: https://www.econbiz.de/10011887283
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->