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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Dienstleistung
8
Dienstleistungsqualität
8
Service quality
8
Services
8
Instandhaltung
6
Maintenance policy
6
Robot
6
Roboter
6
Dienstleistungssektor
5
Service industry
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B-to-B-Marketing
4
Business-to-business marketing
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Consumer behaviour
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Innovation management
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Innovationsmanagement
4
Konsumentenverhalten
4
Relationship marketing
4
Artificial intelligence
3
Customer service
3
Kundenservice
3
Künstliche Intelligenz
3
Beziehungsmanagement
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Business-to-business services
2
COVID-19
2
Coronavirus
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Customer expectations
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Customer satisfaction
2
Deutschland
2
Digitalisierung
2
Digitization
2
Gastronomie
2
Germany
2
Health care
2
Hospital
2
Hospitality
2
Krankenhaus
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Kundenorientierung
2
Kundenzufriedenheit
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Lieferantenmanagement
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Paluch, Stefanie
4
Becker, Marc
1
Blut, Markus
1
Holz, Heiko F.
1
Holzmüller, Hartmut H.
1
Wagner, Michael
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Marketing von Solutions : innovative Ansätze und Best Practices
1
Mobility in a globalised world : [economics, engineering, informatics, logistics, urban planning ; the conference "Mobility in a Globalised World" took place in Iserlohn, Germany, on September 14th -15th, 2011]
1
Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
1
Psychology & marketing
1
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ECONIS (ZBW)
4
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Internationalisation of remote service technologies : a three country study on perception, adaptation and relationship marketing
Paluch, Stefanie
- In:
Mobility in a globalised world : [economics, …
,
(pp. 75-86)
.
2012
Persistent link: https://www.econbiz.de/10009673850
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2
Challenges of marketing remote services in the health care sector
Paluch, Stefanie
;
Holzmüller, Hartmut H.
- In:
Proceedings / First International Symposium on Services …
,
(pp. 29-38)
.
2009
Persistent link: https://www.econbiz.de/10003862570
Saved in:
3
Healthcare Solutions und Remote Services : Praxisbeispiel Siemens AG
Paluch, Stefanie
;
Wagner, Michael
- In:
Marketing von Solutions : innovative Ansätze und Best …
,
(pp. 243-263)
.
2010
Persistent link: https://www.econbiz.de/10008736875
Saved in:
4
Eliminating customer experience pain points in complex customer journeys through smart service solutions
Holz, Heiko F.
;
Becker, Marc
;
Blut, Markus
;
Paluch, Stefanie
- In:
Psychology & marketing
41
(
2024
)
3
,
pp. 592-609
Persistent link: https://www.econbiz.de/10014467620
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