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When social media met commerce : a model of perceived customer value in group-buying
Lee, Yong-Ki; Kim, Young; Chung, Namho; Ahn, Kwanghoon; … - In: The journal of services marketing 30 (2016) 4, pp. 398-410
Persistent link: https://www.econbiz.de/10011615461
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Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?
Lee, Yong-ki; Kim, Young; Son, Moon Hyun; Lee, Doo-jin - In: International journal of hospitality management 30 (2011) 4, pp. 942-952
Persistent link: https://www.econbiz.de/10009242075
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Mass customization in food services
Hwang, Jaewon; Kim, Young; Lee, Yong-Ki - In: International journal of hospitality management 93 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012436022
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Relational bonding strategies in the franchise industry : the moderating role of duration of the relationship
Lee, Yong-ki; Kim, Young; Kim, Min-Seong; Lee, Jae-Han; … - In: The journal of business & industrial marketing 30 (2015) 7, pp. 830-841
Persistent link: https://www.econbiz.de/10011422413
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The store of the future : engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction
Szocs, Courtney; Kim, Yeseul; Lim, Mikyoung; Arroyo, … - In: Journal of retailing 99 (2023) 4, pp. 605-620
Persistent link: https://www.econbiz.de/10014465663