Narrow search
Showing 1 - 10 of 41,171
Cover Image
Four decades of frontline service employee research : an integrative bibliometric review
Subramony, Mahesh; Groth, Markus; Hu, Xinyu; Wu, Yu - In: Journal of service research 24 (2021) 2, pp. 230-248
Persistent link: https://www.econbiz.de/10012522538
Cover Image
Can robots recover a service using interactional justice as employees do? : a literature review-based assessment
Lajante, Mathieu; Remisch, David; Dorofeev, Nikita - In: Service business 17 (2023) 1, pp. 315-357
Persistent link: https://www.econbiz.de/10014282973
Cover Image
The US-European gap in service employment and demand : the research agenda
Salverda, Wiemer; Schettkat, Ronald - In: Services and employment : explaining the US-European gap, (pp. 15-41). 2007
Persistent link: https://www.econbiz.de/10003495369
Cover Image
Employment differences in distributions : wages, productivity, and demand
Glyn, Andrew; Möller, Joachim; Salverda, Wiemer; … - In: Services and employment : explaining the US-European gap, (pp. 141-175). 2007
Persistent link: https://www.econbiz.de/10003495411
Cover Image
Service included? : Services and the US-European employment gap
Gregory, Mary; Salverda, Wiemer; Schettkat, Ronald - In: Services and employment : explaining the US-European gap, (pp. 217-229). 2007
Persistent link: https://www.econbiz.de/10003495419
Cover Image
Job opportunities for whom? : Labour market dynamics and service sector employment growth in Germany and Britain
Fagan, Colette; O'Reilly, Jacqueline; Halpin, Brendan - 2005
Persistent link: https://www.econbiz.de/10003272344
Cover Image
Services and employment : explaining the US-European gap
Gregory, Mary (ed.); Salverda, Wiemer (contributor);  … - 2007
Persistent link: https://www.econbiz.de/10003398375
Cover Image
Services management research : review, integration, and future directions
Subramony, Mahesh; Pugh, S. Douglas - In: Journal of management : JOM 41 (2015) 1, pp. 349-373
Persistent link: https://www.econbiz.de/10010475393
Cover Image
Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar; Mohd Nizam Ab Rahman; Wan Rosmanira Ismail; … - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
Cover Image
State of the Art zum Nachbeschwerdeverhalten
Gelbrich, Katja; Roschk, Holger - 2007
Das Review arbeitet den Forschungsstand zum Nachbeschwerdeverhalten auf. Die Ergebnisse bestätigen das Reviewmodell, wonach die Unternehmensreaktionen die Wahrnehmung dieser Reaktionen, insbesondere die wahrgenommene Gerechtigkeit, positiv beeinflussen. Diese wiederum sorgt für...
Persistent link: https://www.econbiz.de/10003613702