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What can big data and text analytics tell us about hotel guest experience and satisfaction?

Xiang, Zheng; Schwartz, Zvi; Gerdes, John H.; Uysal, … - In: International journal of hospitality management 44 (2015), pp. 120-130

Persistent link: https://www.econbiz.de/10010501931

Understanding big consumer opinion data for market-driven product design

Jin, Jian; Liu, Ying; Ji, Ping; Liu, Hongguang - In: International journal of production research 54 (2016) 9/10, pp. 3019-3041

Persistent link: https://www.econbiz.de/10011496889

Enterprise big data analysis using SVM classifier and lexicon dictionary

Radha, S.; Babu, C. Nelson Kennedy - In: International journal of enterprise network management … 11 (2020) 1, pp. 65-75

Persistent link: https://www.econbiz.de/10012287225

Regional subjective well‐being through a media sentiment index : case of the Drâa-Tafilalet oasis region in Morocco

Boumahdi, Ilyes; Zaoujal, Nouzha - In: Regional science policy and practice : RSPP 16 (2024) 3, pp. 1-16

This article estimates the subjective well‐being of the oasis, peripheral and border region of Drâa‐Tafilalet in Morocco through sentiment analysis of its media coverage. We extracted nearly 174,000 articles published between October 1991 and September 2020 from the website of a Moroccan...

Persistent link: https://www.econbiz.de/10014517027

A novel social media competitive analytics framework with sentiment benchmarks

He, Wu; Wu, Harris; Yan, Gongjun; Akula, Vasudeva; … - In: Information & management : the internat. journal of … 52 (2015) 7, pp. 801-812

Persistent link: https://www.econbiz.de/10011416353

Walking down wall street with a tablet : a survey of stock market predictions using the web

Nardo, Michela; Petracco Giudici, Marco; Naltsidis, Minás - In: Journal of economic surveys 30 (2016) 2, pp. 356-369

Persistent link: https://www.econbiz.de/10011553489

Stakeholder sentiment in service supply chains : big data meets agenda-setting theory

Cao, Ray Qing; Schniederjans, Dara G.; Gu, Vicky Ching - In: Service business 15 (2021) 1, pp. 151-175

Persistent link: https://www.econbiz.de/10012489207

Building news measures from textual data and an application to volatility forecasting

Caporin, Massimiliano; Poli, Francesco - In: Econometrics : open access journal 5 (2017) 3, pp. 1-46

We retrieve news stories and earnings announcements of the S&P 100 constituents from two professional news providers, along with ten macroeconomic indicators. We also gather data from Google Trends about these firms’ assets as an index of retail investors’ attention. Thus, we create an...

Persistent link: https://www.econbiz.de/10011711085

Quality 4.0 : big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews

Amat-Lefort, Natalia; Barravecchia, Federico; … - In: International journal of quality & reliability management 40 (2023) 4, pp. 990-1008

Persistent link: https://www.econbiz.de/10014267152

Reading customers' minds through textual big data : challenges, practical guidelines, and proposals

Kwon, Wooseok - In: International journal of hospitality management 111 (2023), pp. 1-12

Persistent link: https://www.econbiz.de/10014310977

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