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A Brazilian experience of customer retention and its key drivers in banking service rendering
Milan, Gabriel Sperandio; Toni, Deonir de; Barcellos, … - In: Journal of relationship marketing : innovations & … 14 (2015) 4, pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
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Mobile banking rollout in emerging markets : evidence from Brazil
Cruz, Pedro; Barretto FilgueirasNeto, Lineu; … - In: The international journal of bank marketing : IJBM 28 (2010) 5, pp. 342-371
Persistent link: https://www.econbiz.de/10008648327
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Antecedents of Brazilian consumers' intentions towards virtual grocery shopping
Dholakia, Ruby R.; Costa, Everaldo Marcelo Souza da; … - In: Journal of customer behaviour 20 (2021) 3, pp. 221-242
Persistent link: https://www.econbiz.de/10014424088
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Effects of age and income moderation on adoption of mobile payments in Brazil
Abegao Neto, Fernando Luis; Figueiredo, Júlio César … - In: Innovation & management review 20 (2023) 4, pp. 353-364
Purpose This study aims to measure the effects of moderation by age and income in mobile payment systems' intended use as predictors of performance expectation, effort expectation, social influence, risk and perceived costs. Design/methodology/approach This study is based on a survey that...
Persistent link: https://www.econbiz.de/10014426417
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Brazilian bank tellers : between the fetishism of money and the cult of excellence
Jinkings, Nise - In: Latin American perspectives : a journal on capitalism … 27 (2000) 6, pp. 45-64
Persistent link: https://www.econbiz.de/10001540081
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Stateless money? : cryptocurrency and digital banking in Brazil
Trebat, Nicholas Miller - In: Journal of economic issues 57 (2023) 2, pp. 450-457
Persistent link: https://www.econbiz.de/10014445010
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Technological progress and finance : the effects of digitization on Brazilian banking fees
Feld, Mateus; Fontoura de Barcellos Giacobbo, Tatiana Silva - In: Economia : revista da ANPEC 22 (2021) 2, pp. 85-99
Recent technological advancements and the digitization of most financial services have transformed the way by which individuals deal with their financial transactions. It has also affected the focus of financial institutions’ investments, as well as the sectors’ market dynamic, with the...
Persistent link: https://www.econbiz.de/10012795740
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Brazil : Interoperability of ATMs
World Bank Group - 2020
for the Banco Central do Brasil (BCB) to pursue full interoperability of automated teller machine (ATM) networks in Brazil … achieving interoperability for ATM transactions in Brazil. The note presents: (i) the key concepts that impact interoperability … of the ATM network; (ii) an overview of the regulatory framework and retail payment infrastructure in Brazil; (iii) cross …
Persistent link: https://www.econbiz.de/10012647355
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Measuring perceived risk of privacy and performance of m-banking in Brazil : an investigation applying item response theory
Souza, Monique Wagner de; Tezza, Rafael - In: Latin American business review 22 (2021) 2, pp. 131-161
Persistent link: https://www.econbiz.de/10012549765
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Digital bank accounts and digital credit cards : extending UTAUT2 to FinTech's services in Brazil
Cardozo, Erico Aurélio Abreu; Christino, Juliana Maria … - In: International journal of services and operations … 44 (2023) 2, pp. 238-269
Persistent link: https://www.econbiz.de/10014226990