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Developing customer-oriented service bundles : the case of Finnish public healthcare
Järvi, Henna; Immonen, Mika; Pynnönen, Mikko - In: International journal of business innovation and research 11 (2016) 3, pp. 326-344
Persistent link: https://www.econbiz.de/10011667740
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Creating value with integrated B2B solutions : an empirical study of network maintenance services
Pynnönen, Mikko; Immonen, Mika; Hallikas, Jukka - In: International journal of services and operations management 32 (2019) 2, pp. 249-267
Persistent link: https://www.econbiz.de/10012008990
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The new meaning of customer value : a systemic perspective
Pynnönen, Mikko; Ritala, Paavo; Hallikas, Jukka - In: Journal of business strategy 32 (2011) 1, pp. 51-57
Persistent link: https://www.econbiz.de/10008857555
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The presence of emotional factors : an empirical exploration of bundle purchasing process
Mikkonen, Karri; Niskanen, Hanna; Pynnönen, Mikko; … - In: Telecommunications policy : the international journal … 39 (2015) 8, pp. 642-657
Persistent link: https://www.econbiz.de/10011496013
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Capabilities for the internet of things enabled product-service system business models
Karttunen, Elina; Pynnönen, Mikko; Treves, Luke; … - In: Technology analysis & strategic management 35 (2023) 12, pp. 1618-1634
Persistent link: https://www.econbiz.de/10014450127