Customer Loyalty. The respondents are customers of Pertamina, Coca Cola, dan Bank BNL The data was collected through survey in …

findings from study 1 and 2, study 3 draws from middle management involvement and leadership theories to show that leadership … styles and managers’ involvement in implementing deliberate strategy can strengthen or weaken these cascading effects. It … thus highlights the important role of middle-managers as "linking pins" in the CSR strategy implementation process. Further …

in management education. Against this background, there is a need for interdisciplinary learning between business …) business ethics to management analysis and education. As a first step, the paper argues that business ethics theory needs to … ethics can be easily incorporated into conventional management education. The paper concludes with a proposal for …