This paper presents the issue of assessing the validity and effectiveness of implementing a Business Intelligence system in an IT Support Organization. This entity provides IT services to external clients involving, in particular, the storage and processing of large amounts of data. The vast...

In modern workforce management, the demand for new ways to maximize worker satisfaction, productivity, and security levels is endless. Workforce movement data such as those source data from an access control system can support this ongoing process with subsequent analysis. In this study, a...

Planning and reporting solutions in many companies still suffer from poor data quality, are insufficiently integrated and are often time and cost intensive. Step by step, this practice-oriented book shows how things can be done differently. It systematically shows how modern planning and...