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Business network
Queueing theory
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Warteschlangentheorie
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Capacity planning
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approximate dynamic programming
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multitasking
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Agency theory
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call centers
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control
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game theory
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healthcare
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heavy traffic
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Van Mieghem, Jan A.
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Management science : journal of the Institute for Operations Research and the Management Sciences
1
Mathematics of operations research
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ECONIS (ZBW)
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Validity of heavy-traffic steady-state approximations in multiclass queueing networks : the case of queue-ratio disciplines
Gurvich, Itai
- In:
Mathematics of operations research
39
(
2014
)
1
,
pp. 121-162
Persistent link: https://www.econbiz.de/10010345219
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Overflow networks : approximations and implications to call center outsourcing
Gurvich, Itai
;
Perry, Ohad
- In:
Operations research
60
(
2012
)
4
,
pp. 996-1009
Persistent link: https://www.econbiz.de/10009627408
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3
Collaboration and multitasking in networks : prioritization and achievable capacity
Gurvich, Itai
;
Van Mieghem, Jan A.
- In:
Management science : journal of the Institute for …
64
(
2018
)
5
,
pp. 2390-2406
Persistent link: https://www.econbiz.de/10011874342
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