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Business process management
Malaysia
38
Quality management
17
Consumer behaviour
16
Konsumentenverhalten
16
Qualitätsmanagement
16
Knowledge management
13
Neural networks
13
Neuronale Netze
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Supply chain
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Lieferkette
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Relationship marketing
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Social Web
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Social web
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Artificial neural network
8
Customer satisfaction
8
E-commerce
8
Electronic Commerce
8
Service quality
8
Taiwan
8
Wissensmanagement
8
Dienstleistungsqualität
7
Manufacturing industries
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Mobile commerce
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Mobile communications
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Mobilkommunikation
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Structural equation model
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Strukturgleichungsmodell
7
Customer service
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Dienstleistungssektor
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Industrie
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Information technology
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TQM
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total quality management
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Lin, Binshan
3
Phusavat, Kongkiti
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Kanchana, Rapee
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Lee, Voon-Hsien
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Ooi, Keng-Boon
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Chuancharoen, Supakij
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Haapasalo, Harri
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Nitipavachon, Suvit
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Sohal, Amrik S.
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Business process management journal
1
Human systems management : HSM
1
IEEE transactions on engineering management : EM
1
International journal of management & enterprise development : IJMED
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Information requirements for managerial decisions in manufacturing
Phusavat, Kongkiti
;
Kanchana, Rapee
;
Lin, Binshan
- In:
Business process management journal
15
(
2009
)
2
,
pp. 267-285
Persistent link: https://www.econbiz.de/10003847223
Saved in:
2
Achieving enterprise competitiveness through an effective management process
Phusavat, Kongkiti
;
Haapasalo, Harri
;
Lin, Binshan
- In:
Human systems management : HSM
30
(
2011
)
3
,
pp. 115-124
Persistent link: https://www.econbiz.de/10009272499
Saved in:
3
Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
Saved in:
4
Applying the Malcolm Baldrige National Quality Award criteria : an approach to strengthen organisational memory and process innovation
Lee, Voon-Hsien
;
Ooi, Keng-Boon
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1373-1386
Persistent link: https://www.econbiz.de/10011528324
Saved in:
5
Psychological and system-related barriers to adopting blockchain for operations management : an artificial neural network approach
Wong, Lai-Wan
;
Tan, Garry Wei-Han
;
Lee, Voon-Hsien
; …
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
1
,
pp. 67-81
Persistent link: https://www.econbiz.de/10014231362
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