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Services
27
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26
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25
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25
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25
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22
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Kundenzufriedenheit
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9
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9
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Unternehmensdienstleistung
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Edvardsson, Bo
8
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4
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2
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The journal of services marketing
2
International journal of services technology and management
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Involving customers in new service development
1
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ECONIS (ZBW)
9
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1
Organizing for digital servitization : a service ecosystem perspective
Sklyar, Alexey
;
Kowalkowski, Christian
;
Tronvoll, Bård
; …
- In:
Journal of business research : JBR
104
(
2019
),
pp. 450-460
Persistent link: https://www.econbiz.de/10012105062
Saved in:
2
Involving customers in new service development
Edvardsson, Bo
(
ed.
)
-
2006
Persistent link: https://www.econbiz.de/10003333084
Saved in:
3
Degree of service-oriented in the pulp and paper industry
Davidsson, Nina
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
International journal of services technology and management
11
(
2009
)
1
,
pp. 24-41
Persistent link: https://www.econbiz.de/10003848962
Saved in:
4
New service development : learning from and with customers
Sandén, Bodil
;
Matthing, Jonas
;
Edvardsson, Bo
- In:
Involving customers in new service development
,
(pp. 99-126)
.
2006
Persistent link: https://www.econbiz.de/10003593206
Saved in:
5
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
6
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
7
Co-creation in radical service innovation : a systematic analysis of microlevel processes
Perks, Helen
;
Gruber, Thorsten
;
Edvardsson, Bo
- In:
The journal of product innovation management : an …
29
(
2012
)
6
,
pp. 935-951
Persistent link: https://www.econbiz.de/10010219636
Saved in:
8
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
9
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
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