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Call-Center erfolgreich outsourcen : [die Arbeit mit Dienstleistern planen, umsetzen, steuern und evaluieren ; Praxishandbuch]
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Handbuch Verbandskommunikation
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Verbandskommunikation in Veränderungsprozessen : Call Center Forum Deutschland e.V.
Fuderholz, Jens
;
Propach, Ulrike
;
Stockmann, Manfred
- In:
Handbuch Verbandskommunikation
,
(pp. 381-387)
.
2010
Persistent link: https://www.econbiz.de/10003975526
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Call Center Leistungen : selbst erbringen oder oursourcen?
Grutzeck, Markus
- In:
Call-Center erfolgreich outsourcen : [die Arbeit mit …
,
(pp. 11-17)
.
2010
Persistent link: https://www.econbiz.de/10003988290
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