Call-Center erfolgreich outsourcen : [die Arbeit mit Dienstleistern planen, umsetzen, steuern und evaluieren ; Praxishandbuch]
Year of publication: |
2010
|
---|---|
Other Persons: | Grutzeck, Markus (contributor) ; Fuderholz, Jens (contributor) |
Institutions: | Call-Center-Forum Deutschland (contributor) |
Publisher: |
Fürth : Hirschenverl. |
Subject: | Callcenter | Call centre | Outsourcing |
Description of contents: | Table of Contents [gbv.de] |
Published items: |
10 hits in ECONIS - Online Catalogue of the ZBW
|
Extent: | 86 S. Ill., graph. Darst 21 cm |
---|---|
Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Aufsatzsammlung ; Sammelwerk ; Collection of articles of several authors |
Language: | German |
Notes: | Enth. 10 Beitr. |
ISBN: | 978-3-939480-09-9 |
Source: | ECONIS - Online Catalogue of the ZBW |
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