Veil, Shari R.; Husted, Rebekah A. - In: Journal of Communication Management 16 (2012) 2, pp. 131-145
demonstrate the utility of the best practices in risk and crisis communication as an assessment tool. Design … external evaluations. The best practices in risk and crisis communication are then used to assess Red Cross's response efforts …. Findings – This study provides contextual support for the best practices in risk and crisis communication and demonstrates …