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Product recall messages represent an essential communication tool in crisis situations. Their function is twofold: to …
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demonstrate the utility of the best practices in risk and crisis communication as an assessment tool. Design … external evaluations. The best practices in risk and crisis communication are then used to assess Red Cross's response efforts …. Findings – This study provides contextual support for the best practices in risk and crisis communication and demonstrates …
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on manufacturing industries; there has been less investigation of WPK in the service sector and none in the visitor … relationship WPK has to customer service, how WPK in this service sector differs from selected published studies in manufacturing … and other service sector contexts and what factors affect the development of WPK in VAs.Following recruitment of a number …
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