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Comparison
Dienstleistungsqualität
43
Service quality
43
Consumer behaviour
39
Konsumentenverhalten
39
Customer satisfaction
27
Kundenzufriedenheit
27
United States
18
Beziehungsmarketing
17
Relationship marketing
17
USA
16
Quality management
15
Qualitätsmanagement
15
Online retailing
11
Online-Handel
11
Fast-food industry
8
Product quality
8
Produktqualität
8
Schnellgastronomie
8
Customer service
7
Hospital
7
Internet marketing
7
Krankenhaus
7
Kundenservice
7
Online-Marketing
7
China
6
E-commerce
6
Information technology
6
PLS-SEM
6
Advertising
5
Bibliometrics
5
Bibliometrie
5
Brand management
5
Electronic Commerce
5
Firm performance
5
Gesundheitsversorgung
5
Health care
5
Innovation
5
Innovation adoption
5
Innovationsakzeptanz
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Prybutok, Victor R.
3
Qin, Hong
2
Blankson, Charles
1
Evangelopoulos, Nicholas
1
Landrum, Hollis
1
Paswan, Audhesh
1
Peak, Daniel A.
1
Sun, Qin
1
Wen, Chao
1
Winson-Geideman, Kimberly
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Zhang, Xiaoni
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of services and standards
1
Journal of real estate literature : a publication of the American Real Estate Society
1
Quality management journal : QMJ
1
The journal of brand management : an international journal
1
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ECONIS (ZBW)
5
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1
Research in real estate : 1973 - 2010 ; a three-journal comparison
Winson-Geideman, Kimberly
;
Evangelopoulos, Nicholas
- In:
Journal of real estate literature : a publication of …
21
(
2013
)
2
,
pp. 255-267
Persistent link: https://www.econbiz.de/10010354930
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2
Country branding using product quality
Sun, Qin
;
Paswan, Audhesh
- In:
The journal of brand management : an international journal
19
(
2011/12
)
2
,
pp. 143-157
Persistent link: https://www.econbiz.de/10009380879
Saved in:
3
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
4
Service quality in the USA and mainland China's fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
- In:
International journal of services and standards
5
(
2009
)
4
,
pp. 291-315
Persistent link: https://www.econbiz.de/10003970445
Saved in:
5
A comparison of Magal's service quality instrument with SERVPERF
Landrum, Hollis
;
Prybutok, Victor R.
;
Zhang, Xiaoni
- In:
Information & management : the internat. journal of …
44
(
2007
)
1
,
pp. 104-113
Persistent link: https://www.econbiz.de/10003655334
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