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~subject:"Complaint management"
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Complaint management
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Eggert, Axel
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Markt-Management
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Marktorientierte Unternehmensführung : Grundkonzepte, Anwendungen und Lehre ; Festschrift für Hermann Freter zum 60. Geburtstag
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ECONIS (ZBW)
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Kulanzmanagement in der Kfz-Industrie
Eggert, Axel
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2002
Persistent link: https://www.econbiz.de/10001672657
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Internet als Kommunikationsforum für Beschwerden bei Kfz-Herstellern
Eggert, Axel
- In:
Marktorientierte Unternehmensführung : Grundkonzepte, …
,
(pp. 209 - 236)
.
2004
Persistent link: https://www.econbiz.de/10014555122
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