Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Confidence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The role of customer affection...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Confidence
Dienstleistungsqualität
8
Service quality
8
Beziehungsmarketing
6
Consumer behaviour
6
Customer satisfaction
6
Konsumentenverhalten
6
Kundenzufriedenheit
6
Relationship marketing
6
Product quality
3
Produktqualität
3
Quality management
3
Qualitätsmanagement
3
Beschwerdemanagement
2
Complaint management
2
Corporate social responsibility
2
Customer loyalty
2
South Korea
2
Südkorea
2
USA
2
United States
2
Vertrauen
2
Advertising effects
1
Betriebliches Informationssystem
1
Betriebswirtschaftsstudium
1
Bewertung
1
Business intelligence system
1
Business process management
1
Corporate Social Responsibility
1
Credence goods
1
Customer affection
1
Customer citizenship behaviour
1
Customer experience quality
1
Customer trust
1
Customer-to-customer interaction quality
1
Data model
1
Datenmodell
1
Decision
1
Dienstleistungsmarketing
1
E-commerce
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Choi, Beom Joon
2
Jeon, Hoseong
1
La, Suna
1
Published in...
All
Services marketing quarterly
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of corporate social responsibility (CSR) and customer trust on the restoration of loyalty after service failure and recovery
Choi, Beom Joon
;
La, Suna
- In:
The journal of services marketing
27
(
2013
)
3
,
pp. 223-233
Persistent link: https://www.econbiz.de/10009761808
Saved in:
2
The carryover effect of customer satisfaction on service quality focused on moderating effect of customer trust and cooperative orientation
Jeon, Hoseong
;
Choi, Beom Joon
- In:
Services marketing quarterly
38
(
2017
)
4
,
pp. 239-252
Persistent link: https://www.econbiz.de/10011798688
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
