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Inter-relationship of web site interactivity and customer outcomes : building trust in Internet Banking web site
Mann, Bikram Jit Singh; Sahni, Sunpreet Kaur - In: Global business review 12 (2011) 1, pp. 99-115
Persistent link: https://www.econbiz.de/10008906571
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Role of trust and customer loyalty in reducing perceived security risk in internet banking
Mann, Bikram Jit Singh; Sahni, Sunpreet Kaur - In: International journal of electronic business 10 (2013) 4, pp. 331-354
Persistent link: https://www.econbiz.de/10009790705