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Confidence
Consumer behaviour
82,172
Konsumentenverhalten
79,691
Experiment
43,833
Theorie
26,127
Theory
25,778
Service quality
21,482
Dienstleistungsqualität
20,731
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10,988
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10,951
Motivation
9,946
Customer satisfaction
9,749
Kundenzufriedenheit
9,419
Erwartungsbildung
9,252
Expectation formation
9,163
USA
9,007
United States
8,690
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7,792
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7,752
Brand image
7,112
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7,107
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7,070
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6,892
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6,672
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6,132
Holiday behaviour
6,111
Online-Handel
5,787
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5,775
Social Web
5,399
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5,397
Tourismus
5,335
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5,289
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4,770
Internet marketing
4,754
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4,394
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4,358
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4,346
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108
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5
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Fehr, Ernst
29
Usman, Osly
27
Güth, Werner
25
Sutter, Matthias
22
Ockenfels, Axel
21
Bohnet, Iris
18
Kerschbamer, Rudolf
17
Bartling, Björn
16
Guiso, Luigi
16
Cox, James C.
15
Giuliano, Paola
14
Schupp, Jürgen
14
Butler, Jeffrey
12
Fischbacher, Urs
12
Greiner, Ben
12
Gächter, Simon
12
Houser, Daniel
12
Kujal, Praveen
12
Putterman, Louis G.
12
Bolton, Gary E.
11
Bradler, Christiane
11
Eckel, Catherine C.
11
Falk, Armin
11
Han, Heesup
11
Huck, Steffen
11
Neckermann, Susanne
11
Schmidt, Klaus M.
11
Zehnder, Christian
11
Zizzo, Daniel John
11
Bigoni, Maria
10
Cabrales, Antonio
10
Cruijsen, Carin van der
10
Deck, Cary A.
10
Levati, M. Vittoria
10
Tyran, Jean-Robert
10
Bicchieri, Cristina
9
Dräger, Lena
9
Friebel, Guido
9
Giang Hong Nghiem
9
Hayo, Bernd
9
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Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
4
Springer Fachmedien Wiesbaden
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John F. Kennedy School of Government
3
Universität Mannheim
2
Verlag Dr. Kovač
2
Bonn Graduate School of Economics
1
Carleton University / Dept. of Economics
1
Center for Economic Research <Tilburg>
1
Centre for the Study of African Economies
1
European Foundation for the Improvement of Living and Working Conditions
1
Forschungsinstitut zur Zukunft der Arbeit
1
GKI Gazdaságkutató Rt. <Budapest>
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Helmut-Schmidt-Universität
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Institut für Wirtschaftswissenschaften <Wien>
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VVB LAUFERSWEILER Verlag
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Wellesley College / Department of Economics
1
Woodrow Wilson School of Public and International Affairs / Research Program in Development Studies
1
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Journal of retailing and consumer services
112
Journal of economic behavior & organization : JEBO
82
Journal of business research : JBR
62
Discussion paper series / IZA
48
International journal of hospitality management
46
Journal of behavioral and experimental economics
43
Journal of economic psychology : research in economic psychology and behavioral economics
43
CESifo working papers
36
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
31
Experimental economics : a journal of the Economic Science Association
30
Games and economic behavior
29
IZA Discussion Paper
28
Journal of internet commerce
27
Management science : journal of the Institute for Operations Research and the Management Sciences
27
Asia Pacific journal of marketing and logistics
26
Cogent business & management
26
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
26
Psychology & marketing
24
International journal of consumer studies
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of travel and tourism marketing
22
Games
20
International journal of contemporary hospitality management
19
International journal of retail & distribution management
19
Journal of hospitality marketing & management
19
International journal of internet marketing and advertising : IJIMA
18
The journal of product & brand management
18
The service industries journal
18
Economics letters
17
Journal of strategic marketing
17
Technological forecasting & social change : an international journal
17
The international journal of bank marketing : IJBM
17
Working paper
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
Pakistan journal of commerce and social sciences
16
Discussion paper / Centre for Economic Policy Research
15
International journal of business information systems : IJBIS
15
Journal of business ethics : JOBE
15
Journal of financial services marketing : JFSM
15
Papers on strategic interaction
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ECONIS (ZBW)
4,301
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date (oldest first)
1
Examining the influence of the social dimension of customer experience on trust towards travel agencies : the role of experiential predisposition in a multichannel context
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
;
Amiot, …
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238252
Saved in:
2
Closing the experience gap in banking : humanising customer experience in four dimensions
Bridges, AnnMarie M.
;
Elkins, Brian
;
Gross, Kerry
;
Da …
- In:
Journal of digital banking
7
(
2022
)
2
,
pp. 142-157
Persistent link: https://www.econbiz.de/10013502239
Saved in:
3
Guilt from promise-breaking and trust in markets for expert services : theory and
experiment
Beck, Adrian
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003948472
Saved in:
4
Guilt from promise-breaking and trust in markets for expert services : theory and
experiment
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
-
2010
broken, and guilt is exacerbated by higher interaction prices. An
experiment
qualitatively confirms our predictions: (1) most …
Persistent link: https://www.econbiz.de/10003944278
Saved in:
5
Guilt from promise-breaking and trust in markets for expert services : theory and
experiment
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
-
2010
Persistent link: https://www.econbiz.de/10008658103
Saved in:
6
Guilt from Promise-Breaking and Trust in Markets for Expert Services : Theory and
Experiment
Beck, Adrian
-
2010
broken, and guilt is exacerbated by higher interaction prices. An
experiment
qualitatively confirms our predictions: (1) most …
Persistent link: https://www.econbiz.de/10013146471
Saved in:
7
Guilt from promise-breaking and trust in markets for expert services : theory and
experiment
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
-
2010
broken, and guilt is exacerbated by higher interaction prices. An
experiment
qualitatively confirms our predictions: (1) most …
Persistent link: https://www.econbiz.de/10009736618
Saved in:
8
Influence of perceived environmental knowledge and environmental concern on customers' green hotel visit intention : mediating role of green trust
Sultana, Nafia
;
Amin, Sanjida
;
Islam, Azharul
- In:
Asia-Pacific journal of business administration
14
(
2022
)
2
,
pp. 223-243
Persistent link: https://www.econbiz.de/10013288003
Saved in:
9
Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
Saved in:
10
The role of trust in cruise passenger behavioral intentions : the moderating effects of the cruise line brand
Coll, Santiago Forgas
;
Palau i Saumell, Ramon
; …
- In:
Management decision : MD
52
(
2014
)
8
,
pp. 1346-1367
Persistent link: https://www.econbiz.de/10010422413
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