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Angry customers, e-world-of-mouth and incentives for quality provision
Heyes, Anthony
;
Kapur, Sandeep
- In:
Journal of economic behavior & organization : JEBO
84
(
2012
)
3
,
pp. 813-828
Persistent link: https://www.econbiz.de/10009703165
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2
Customer anger and incentives for quality provision
Heyes, Anthony
;
Kapur, Sandeep
-
2012
Persistent link: https://www.econbiz.de/10009670844
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3
But What Does it Mean? Competition between Products Products Carrying Green Labels when Consumers are Active Acquirers of Information
Heyes, Anthony
-
2019
Programs that certify the environmental (or other social) attributes of firms are common. But the proliferation of labeling schemes makes it difficult for consumers to know what each one means – what level of ‘greenness' does a particular label imply? We provide the first model in which...
Persistent link: https://www.econbiz.de/10012859192
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4
But what does it mean? : competition between products carrying alternative green labels when consumers are active acquirers of information
Heyes, Anthony
;
Kapur, Sandeep
;
Kennedy, Peter W.
; …
-
2018
Persistent link: https://www.econbiz.de/10011937360
Saved in:
5
Late-mover advantage and product diffusion
Kapur, Sandeep
- In:
Economics letters
43
(
1993
)
1
,
pp. 119-123
Persistent link: https://www.econbiz.de/10001151845
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6
Late-Mover Advantage and Product Diffusion
Kapur, Sandeep
-
2012
The diffusion of a new product, whose price is expected to fall progressively, is modelled as a sequence of Wars of Attrition. The likely pattern of diffusion is found to be reasonably consistent with the empirically observed S-shape
Persistent link: https://www.econbiz.de/10013110268
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7
Fuzzy products
Heyes, Anthony
;
Martin, Steve
- In:
International journal of industrial organization
45
(
2016
),
pp. 1-9
Persistent link: https://www.econbiz.de/10011650843
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8
Salience games : private politics when public attention is limited
Heyes, Anthony
;
Lyon, Thomas P.
;
Martin, Steve
- In:
Journal of environmental economics and management : …
88
(
2018
),
pp. 396-410
Persistent link: https://www.econbiz.de/10012013338
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9
Social labeling by competing NGOs : a model with multiple issues and entry
Heyes, Anthony
;
Martin, Steve
- In:
Management science : journal of the Institute for …
63
(
2017
)
6
,
pp. 1800-1813
Persistent link: https://www.econbiz.de/10011707249
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