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Consumer behaviour
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Han, Heesup
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Usman, Osly
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Huber, Frank
24
Kumar, V.
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Das, Gopal
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Dwivedi, Yogesh Kumar
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Gil Saura, Irene
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Quach, Sara
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Schumann, Jan Hendrik
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Swoboda, Bernhard
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Wong, IpKin Anthony
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Foscht, Thomas
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Hyun, Sunghyup Sean
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Japutra, Arnold
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Sesé, F. Javier
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Sreejesh, S.
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AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
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Fachhochschule Salzburg / Studiengang Betriebswirtschaft
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Journal of retailing and consumer services
600
Journal of business research : JBR
414
International journal of hospitality management
205
The journal of services marketing
135
The journal of product & brand management
100
Psychology & marketing
95
Cogent business & management
92
Journal of the Academy of Marketing Science
91
Journal of retailing
88
International journal of electronic marketing and retailing : IJEMR
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Asia Pacific journal of marketing and logistics
85
The journal of brand management : an international journal
85
Journal of hospitality marketing & management
83
The service industries journal
83
Journal of travel and tourism marketing
80
International journal of contemporary hospitality management
77
Journal of internet commerce
77
The international review of retail, distribution and consumer research
76
Electronic commerce research
72
Journal of strategic marketing
72
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
70
International journal of internet marketing and advertising : IJIMA
69
Journal of service management
68
Industrial marketing management : the international journal for industrial and high-tech firms
66
Marketing intelligence & planning
66
International journal of retail & distribution management
65
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
62
Journal of marketing
62
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
61
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
60
Services marketing quarterly
60
Tourism management : research, policies, practice
59
International journal of retail and distribution management
57
SpringerLink / Bücher
57
European journal of marketing : EJM
56
Journal of service research : JSR
54
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
52
International journal of consumer studies
51
Information systems research : ISR
48
Management science : journal of the Institute for Operations Research and the Management Sciences
48
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ECONIS (ZBW)
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Other ZBW resources
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RePEc
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1
Are my symptoms serious Dr. Google? : a resource-based typology of value co-destruction in online self-diagnosis
Robertson, Nichola
;
Polonsky, Michael J.
;
MacQuilken, Lisa
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 246-256
Persistent link: https://www.econbiz.de/10010427955
Saved in:
2
Adding clicks to bricks : a study of the consequences on customer loyalty in a service context
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 36-48
Persistent link: https://www.econbiz.de/10009730288
Saved in:
3
OCL : online customer loyalty in the service industries : scale development and validation
Toufaily, Elissar
;
Fallu, Jean-Mathieu
;
Ricard, Line
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
4
,
pp. 269-298
Persistent link: https://www.econbiz.de/10011633641
Saved in:
4
Dualities of digital services : everyday digital services as positive and negative contributors to customer well-being
Kemppainen, Tiina
;
Paananen, Tiina Elina
- In:
Journal of service theory and practice
34
(
2024
)
3
,
pp. 464-490
Persistent link: https://www.econbiz.de/10015055422
Saved in:
5
Leveraging artificial intelligence in firm-generated online customer communities : a framework and future research agenda
Marti, Candice L.
;
Liu, Huimin
;
Kour, Gurpreet
; …
- In:
Journal of service management
35
(
2024
)
3
,
pp. 438-458
Persistent link: https://www.econbiz.de/10015078016
Saved in:
6
Enhancing electronic markets for industrial services by trust features
Bauer, Wolfgang
;
Dorn, Jürgen
;
Pryakhin, Ivan
- In:
New insights on trust in business-to-business …
,
(pp. 53-86)
.
2019
Persistent link: https://www.econbiz.de/10012405458
Saved in:
7
Online relationship formation
Kozlenkova, Irina V.
;
Palmatier, Robert W.
;
Fang, Eric
; …
- In:
Journal of marketing
81
(
2017
)
3
,
pp. 21-40
Persistent link: https://www.econbiz.de/10011697750
Saved in:
8
An algorithm for identifying loyal customers in C2C electronic commerce models
Ansari, Azarnoush
;
Sanayei, Ali
- In:
International journal of productivity and quality …
31
(
2020
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10012516261
Saved in:
9
Online shopping experience in India : an examination of consumers world
Dutt, Maani
;
Singh, Anurupa B.
;
Joshi, Ambrish
- In:
International journal of business excellence : IJBEX
21
(
2020
)
3
,
pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
Saved in:
10
Online trust and the importance of interaction
Papadopoulou, Panagiota
;
Kanellis, Panagiotis
- In:
International journal of technology marketing : IJTMkt
13
(
2018
)
1
,
pp. 21-50
Persistent link: https://www.econbiz.de/10012056240
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