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~subject:"Consumer behaviour"
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Consumer behaviour
SME
51,839
KMU
51,324
Relationship marketing
26,353
Beziehungsmarketing
25,678
Customer satisfaction
15,530
Kundenzufriedenheit
13,947
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Service quality
8,031
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E-commerce
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3,053
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Han, Heesup
80
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42
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34
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29
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28
Huber, Frank
26
Kumar, V.
25
Prentice, Catherine
25
Usman, Osly
25
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23
Hyun, Sunghyup Sean
21
Bilgihan, Anil
20
Klaus, Philipp
20
Rather, Raouf Ahmad
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19
Bang, Nguyen
19
Gustafsson, Anders
19
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18
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17
Gil Saura, Irene
17
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17
Mittal, Vikas
17
Qu, Hailin
17
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17
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17
Balaji, M. S.
16
Foscht, Thomas
16
Grewal, Dhruv
16
Khan, Imran
16
So, Kevin Kam Fung
16
Blut, Markus
15
Hanks, Lydia
15
Lemon, Katherine N.
15
Quach, Sara
15
Sreejesh, S.
15
Söderlund, Magnus
15
Wangenheim, Florian von
15
Wu, Luorong
15
Bauer, Hans H.
14
Das, Gopal
14
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Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Springer-Verlag GmbH
2
University of Madras / Department of Commerce
2
World Tourism Organization
2
AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
AMA Winter Academic Conference <2024, Online>
1
AMA Winter Academic Conference <2024, Saint Pete Beach, Fla.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Bertelsmann Stiftung
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Customs Co-operation Council
1
Deutsche Bundespost / Postdienst
1
Deutsche Marketing-Vereinigung
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Deutschland / Bundeswehr / Universität Hamburg
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Edward Elgar Publishing
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Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
European Marketing Academy
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Fachtagung „Betriebliche und unternehmerische Dimensionen des demografischen Wandels für KMUs“ <2013, Halle (Saale)>
1
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1
Friedrich-Schiller-Universität Jena
1
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1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Graduate School of Business Administration
1
Haufe-Lexware GmbH & Co. KG
1
INSEAD
1
Information Resources Management Association
1
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Journal of retailing and consumer services
575
Journal of business research : JBR
419
International journal of hospitality management
286
The journal of services marketing
156
Journal of travel and tourism marketing
134
Journal of hospitality marketing & management
122
International journal of contemporary hospitality management
118
Cogent business & management
110
Tourism management : research, policies, practice
108
Psychology & marketing
105
The journal of product & brand management
100
Asia Pacific journal of marketing and logistics
89
Journal of the Academy of Marketing Science
89
The service industries journal
89
The journal of brand management : an international journal
86
Journal of strategic marketing
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
79
Services marketing quarterly
77
Journal of retailing
75
European journal of marketing : EJM
73
The international review of retail, distribution and consumer research
73
Journal of service management
72
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
69
Marketing intelligence & planning
69
International journal of electronic marketing and retailing : IJEMR
64
International journal of retail & distribution management
62
Journal of service research : JSR
62
Industrial marketing management : the international journal for industrial and high-tech firms
61
International journal of retail and distribution management
60
Tourism management perspectives : TMP
59
Service business
58
Journal of marketing
57
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
53
International journal of internet marketing and advertising : IJIMA
52
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
52
The international journal of bank marketing : IJBM
52
Journal of Islamic marketing
50
Journal of internet commerce
48
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
47
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
47
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ECONIS (ZBW)
11,926
Other ZBW resources
203
BASE
3
RePEc
2
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1
Tourism destinations : antecedents to customer satisfaction and positive word-of-mouth
Abubakar, Binta
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 833-864
Persistent link: https://www.econbiz.de/10010473458
Saved in:
2
A structural equation model of customer relationship management factors affecting customer retention of long-stay travelers in the Thai tourism industry
Tawinunt, K.
;
Phimonsathienand, T.
;
Fongsuwan, Wanno
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011413696
Saved in:
3
Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu
;
Tuan Tran Minh
;
Tu Nguyen Thi Ngoc
; …
- In:
International journal of e-entrepreneurship and …
11
(
2021
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
Saved in:
4
The influence of green practices by non-green hotels on customer satisfaction and loyalty in hotel and tourism industry
Yusof, Yusnita
;
Awang, Zainudin
;
Jusoff, Kamaruzaman
; …
- In:
International journal of green economics
11
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011742306
Saved in:
5
Insights into customer online reviews of service quality in hotels : evidence from Vietnam
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Nguyen Hoang
;
Phong Thai Le
- In:
International journal of productivity and quality …
36
(
2022
)
2
,
pp. 265-292
Persistent link: https://www.econbiz.de/10013369910
Saved in:
6
Influence of customer-firm relationships on customer participation in the service industry
Ahn, Jinwoo
;
Rho, Taeseok
- In:
Service business
10
(
2016
)
1
,
pp. 113-133
Persistent link: https://www.econbiz.de/10011722192
Saved in:
7
Influence of experiences on memories, satisfaction and behavioral intentions : a study of creative tourism
Ali, Faizan
;
Ryu, Kisang
;
Kashif Hussain
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 85-100
Persistent link: https://www.econbiz.de/10011484657
Saved in:
8
The impact of travel product transaction types on customer relational benefits
Tsaur, Sheng-hshiung
;
Yen, Chang-hua
- In:
International journal of services technology and management
15
(
2011
)
1/2
,
pp. 53-68
Persistent link: https://www.econbiz.de/10008986884
Saved in:
9
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
10
Investigating the wellness tourism factors in hot spring hotel customer service
Chen, Kaung-hwa
;
Chang, Feng-hsiang
;
Wu, Chihkang
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 1092-1114
Persistent link: https://www.econbiz.de/10010194874
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