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Consumer cash withdrawal behaviour : branch networks and online financial innovation
Chen, Heng; Strathearn, Matthew; Voia, Marcel-Christian - 2021 - Last updated: June 17, 2021
Constructing a novel micro-geographic individual-level data set, we study the relevance of shoe-leather costs on cash withdrawals. An unexplored issue in the literature is the consistent estimation of the marginal effect of travel distance on withdrawals when a fraction of unobserved withdrawals...
Persistent link: https://www.econbiz.de/10012546128
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The adoption and use of mobile payment : determinants and relationship with bank access
Song, Ke; Wu, Peizhang; Zou, Sarah - In: China economic review : an international journal 77 (2023), pp. 1-22
Persistent link: https://www.econbiz.de/10014233770
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The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner; Freitas, Neudson Peres de - In: International journal of bank marketing 41 (2023) 3, pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
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FinTech adoption in Palestine : bank customers' perspectives
Awwad, Bahaa Sobhi Abde Latif - In: International journal of e-business research : IJEBR ; … 19 (2023) 1, pp. 1-14
Persistent link: https://www.econbiz.de/10015051069
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Mental accounting among customers and its effects on the use of multi-bank aggregation tools and consumption
Klais, Philipp Benjamin; Lammer, Dominique Marcel - In: Essays in household finance, (pp. 1-62). 2019
Persistent link: https://www.econbiz.de/10012631504
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FinTech and the customer experience : how to embrace change in macedonian banking industry?
Hristova, Snezhana; Stevčevska-Srbinoska, Dušica; … - In: AICEI proceedings 17 (2022), pp. 208-216
Over the last decade, modern, disruptive innovation and FinTech services have been developing rapidly and are becoming … banking industry and we explore how FinTech is reshaping the financial services market. Moreover, we assess if and … widely used in the banking industry, thereby transforming financial services for customers with both positive and negative …
Persistent link: https://www.econbiz.de/10014229915
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Paying in 2025 : scenarios for payment systems in Germany in 2025
Cimiotti, Gerd; Dahl, Christina Nadine - In: Journal of payments strategy & systems 10 (2016) 3, pp. 253-259
Persistent link: https://www.econbiz.de/10011667080
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What do consumers want from next generation banking, and how will challenger and established banks provide it?
Letts, Alex - In: Journal of digital banking 1 (2016/2017) 4, pp. 329-337
Persistent link: https://www.econbiz.de/10011708690
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Can FinTech shape the dynamics of consumer credit usage among the un(der)banked?
Ntwiga, Davis Bundi - 2019
role towards an increase in financial inclusion and credit usage through FinTech. The disruptive innovations have provided … business models being developed by the FinTech providers are taunted to change the landscape of lending to the un(der) banked. …
Persistent link: https://www.econbiz.de/10012801623
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Explaining the interplay between merchant acceptance and consumer adoption in two-sided markets for payment methods
Huynh, Kim P.; Nicholls, Gradon; Shcherbakov, Oleksandr - 2019
The market for payment cards is inherently two sided. Consumers benefit from increased merchant acceptance of payment cards and vice versa. To quantify the interdependence of consumer and merchants or network externalities, we construct and estimate a structural two-sided model of a payment...
Persistent link: https://www.econbiz.de/10012058945